Senior Product Specialist
- Cape Town
- Old Mutual
Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 17 countries.
The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending.
We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.
The product specialist role is for a person who wants to contribute to the end-to-end development of solar PV solutions for retail customers.
The product will include 3 core components : A battery, an inverter and solar panels.
A significant amount of time with be spent on :
Designing the proposition
Sourcing vendors for each core component
Ensuring due diligence checks are done on each vendor
Ensuring vendors build the required parts of the PV solution
Designing operational processes in order to sell the product
Managing a few internal resources and liaising with a range of contractors and vendors.
Additionally, this role with start research into value added services required for a home loan product. This may include technical and non technical solutions such as wifi, sensors and security packages.
Design the end-to-end retail solar PV solution for retail customers.
Ensure that solution designed aligns to the Customer value proposition (CVP) and product strategy of core product. This solar PV solution will be an ancillary product to an additional core product.
Significantly contribute to the development of operational processes required to sell this product.
Liaise with internal legal and governance team to set-up legal agreements with suppliers
Build marketing collateral in order to sell the solution
Conduct research on appropriate value added services for a home loan product, approach partners and create business cases for such services to be incorporated into the overall proposition.
Key Result Areas
Delivers results through setting specific objectives, quality standards and timeframes, ensuring attainment of goals, diagnosis and interpretation of information.
Works at a team level, and is accountable for service delivery within a function / team.
Defines, documents and presents ideas and product concepts
Understands key financial drivers and metrics relating to secured lending and has the ability to make product development decisions based on these metrics
Integrates and develops the product CVP
Understands and maximizes the utilization of different technology enabled applications and interfaces within the design and use of the products
Undertakes feasibility evaluation / testing with limited supervision
Undertakes final product testing / validation / changes and co-ordinates with various business partners to ensure a smooth product build
Undertakes knowledge management processes and practices with limited supervision
Undertakes model / prototype development, testing, reporting and changes with limited supervision
Works independently to undertake market / competitor / customer focused research and document / present findings
At least 12 months experience designing or building solar PV solutions for corporate or retail customers. This could have been in a finance or product development capacity and not necessarily an engineering role.
3 year relevant degree
Ability to work without supervision
Ability to communicate with stakeholders in other areas of the business
Type of degree. Finance, Engineering, Accounting, Economics, Actuarial Science etc.
Leading with Influence
27 October 2023